Frequently Asked Questions

NuvaMed is a telehealth platform operated by Nuvamed LLC that connects you with independent, licensed physicians online. You complete a short health intake (about 8 minutes), a board-certified physician licensed in your state reviews it, and if treatment is appropriate, a prescription is sent to a licensed U.S. pharmacy and shipped directly to your door. Depending on your state's telehealth rules, this may be an asynchronous review or a brief video visit. You are not charged unless treatment is approved.

NuvaMed physicians prescribe FDA-approved medications when clinically appropriate:

• Semaglutide (Wegovy®) — FDA-approved GLP-1 for physician-supervised weight loss.
• Tirzepatide (Zepbound®) — FDA-approved GLP-1 + GIP dual-action for physician-supervised weight loss.
• Generic sildenafil — FDA-approved generic of Viagra® for ED treatment.
• Generic tadalafil — FDA-approved generic of Cialis®. Daily or as-needed ED treatment.

Your physician selects the medication and dose based on your health history — you do not choose a drug from a menu. Pricing shown at checkout after physician review.

NuvaMed physicians prescribe FDA-approved GLP-1 medications — including semaglutide (Wegovy®) and tirzepatide (Zepbound®) — when clinically appropriate. Every prescription is reviewed by a licensed physician who evaluates your complete health history before prescribing. Prescription medications carry risks and side effects; discuss these with your physician. GLP-1 medications carry a boxed warning regarding thyroid C-cell tumors and should not be used during pregnancy.

No. NuvaMed programs are cash-pay and all-inclusive. Your monthly fee covers medication, physician consultation, and home delivery. There are no hidden fees, no insurance forms to file, and no surprise bills.

Coverage varies by state — enter your state in the free assessment to check availability. Visit format (asynchronous review vs. brief video visit) also depends on your state's telehealth rules.

Physician review takes up to 24 hours after you submit your intake. Once your prescription is approved, your medication is shipped from a licensed U.S. pharmacy and typically arrives within 5–7 business days.

Both are GLP-1 receptor agonists that reduce appetite and slow digestion. The key difference is that tirzepatide also activates GIP receptors — a second hormonal pathway — which research shows produces approximately 5% more average weight loss. Clinical trials found tirzepatide patients lost an average of 20.9% of body weight versus 15–17% for semaglutide. Tirzepatide is priced slightly higher ($299/mo vs $249/mo). Your physician recommends the right option based on your health history and goals.

Most adults qualify if they have a BMI of 27 or higher plus at least one weight-related condition (high blood pressure, pre-diabetes, high cholesterol), or a BMI of 30 or higher regardless of other conditions. A licensed physician makes the final determination based on your full health history. Take the free 60-second assessment to get a personal probability score before committing.

Yes. There are no long-term contracts or cancellation fees. Message your care team through your account portal or email help@nuvamed.org at any time to pause or cancel.

Yes — NuvaMed accepts HSA (Health Savings Account) and FSA (Flexible Spending Account) cards at checkout. GLP-1 medication prescribed by a licensed physician is generally an eligible medical expense under IRS Publication 502. Rules vary by plan, so we recommend confirming eligibility with your plan administrator before paying. If your HSA/FSA card is declined at checkout, you can pay with any major credit or debit card and submit for reimbursement with the receipt.

Yes. First-time NuvaMed patients are covered by a 30-day satisfaction guarantee. If you are not satisfied with your experience for any reason within 30 days of your first payment, email help@nuvamed.org with the subject "30-Day Refund" and we will issue a full refund — no questions asked. See our full Refund Policy for complete details.